Customers are important for every professional. Even as an individual, you may have a lot of customers. To manage your customers you may face a lot of problems. Particularly when your business is in a growth mode and you have a couple of employees as well, you have to face challenges to manage your customers and their requirements. The problem is that you are not able to pay for a hefty solution. In this case, a free online CRM software is of a great importance. A CRM solution is a customer relationship management tool which enables you to handle your customers well. It keeps track of their orders and delivery to them.