Microland has today announced the inauguration of its offshore delivery centre for its customer ASG Group, Australia, at Bagmane Tech Park, Bangalore. Lloyd Lush, General Manager, ASG Managed Infrastructure and Applications Services was in Bangalore to unveil the facility. The centre is ASG’s first delivery centre outside of ANZ.
The facility will operate as a dedicated delivery centre having comprehensive infrastructure management capabilities to service ASG’s multiple customers across the globe. It will also help ASG Group expand its service portfolio and bring agility in responding to diverse customer needs through global delivery capabilities. This delivery centre will start with datacentre and network service lines and thereafter, will expand to deliver end to end IT infrastructure services as well as next gen technologies.
Unveiling the new centre, Manoj Punja, Executive Vice President, Global Sales, Microland said, "This delivery centre is a testimony of our progressing relationship with the ASG Group. We are delighted to strengthen this partnership further with them with today’s inauguration. Microland aims to deliver high quality Remote Infrastructure Management Services to ASG’s customers across the globe."
With this new centre, Microland expands its service footprint into APAC market through its proven model of partnering with service aggregators. The centre will further leverage Microland’s unique capabilities in the areas of autonomics, analytics and continuous improvements to provide transformative services to ASG’s end customers. It will help improve the IT infrastructure service availability and performance to the business thereby improving end customer satisfaction significantly.
Commenting after inaugurating the facility, Lloyd Lush, General Manager, ASG Managed Infrastructure and Applications Services said, “ASG is dedicated towards providing high quality experiences to its customers. This delivery centre is a part of our continued efforts to take customer experience to the next level. This partnership will help ASG offer world-class IT services to our customers across the globe.”
ASG is an award winning and wholly Australian owned IT business solutions provider, offering IT management, consulting, business intelligence and hosted & cloud services to sectors including government, finance, healthcare, energy and mining. Microland delivers IT infrastructure management services to ASG in both public and private sectors.