Uniphore Software Systems, Chennai based speech recognition company, today announced the appointment of Sami Benafia, Director of Sales in Middle East and Aravind Gaddala, Director of Product Management in Chennai.
Sami will manage existing accounts and partners and ensure customer satisfaction on all levels. He will be responsible for developing strategic plans and objectives to drive engagement for clients and partners in the Middle East Region. Aravind will lead Uniphore’s product strategy to drive product and customer success. He will be responsible for product roadmap for all the product lines, activating the go to market strategy globally while ensuring a product-market fit.
Commenting on the appointments, Umesh Sachdev, Co-Founder & CEO, Uniphore Software Systems said, “Sami and Aravind are industry veterans with extensive experience and a proven track record. With their impressive skills and abilities, we’re confident they will drive our next set of goals and inspire our teams to innovate faster than the market.
Sami Benafia, Director of Sales -Middle East, Uniphore Software Systems said, "Uniphore’s diverse set of products are the next dimension in understanding and enriching customer experiences. The Middle East region is one of the key geographies for Uniphore with immense growth potential and I look forward to lead our approach in this exciting market.”
Aravind Gaddala, Director of Product Management, Uniphore Software Systems said, “This is an exciting time for emerging tools and solutions that address gaps in man machine interaction. It’s my privilege to lead Uniphore’s product management division and I look forward to continue bringing innovative products for our customers.”
Sami has over 19 years of consulting and business management experience in professional services and software applications, with significant international exposure in Technology and Operations. He is a skilled business negotiator with experience drawn from international markets across Western and Eastern Europe, North America, Middle East and Asia Pacific regions. He has previously worked at Genesys, SunGard and Thomson Reuters. Sami is an engineering graduate from University of Derby.
Aravind comes with 15 years of experience in IT products, logistics services and BPO consulting services. He has worked with companies like Genpact, Oracle Corp, Ramco Systems and Miebach Logistics. Aravind is an MBA graduate from T.A.Pai Management Institute and has done his engineering from MIT Manipal.