Skip to main content

DiGiSPICE launches ‘Horizon’ in Indonesia in association with largest telecom operator, Indosat

DiGiSPICE, a strategic partner in the digital transformation of private and public enterprises as well as governments, has announced the launch of ‘Horizon’, its telecom service management platform, in Indonesia. Rolled out for the service providers of the country’s 2nd largest telecom operator Indosat. Horizon is a fast, cost-efficient and reliable way to publish, deliver and manage rich content and digital experiences.  

The business platform enables customer interaction over digital and conventional channels with its ability to manage and deliver digital experiences and content to any screen or device. It also enables sharply targeted marketing activities including campaigning and recommendation engine, thereby making it a frontrunner in combatting the challenges that the Value-Added Services realm currently faces.

Speaking on the launch of Horizon,  Mr Dilip Modi, Founder and Chairman of DiGiSPICE said, “With our extensive experience of running telecom services in India and creating highly-effective telecom-focused IT solutions, we understood the need for a platform that could bridge the gap between large telecom companies and the Value-Added service providers.”

“Horizon has been created to cater to this very need and we are pleased to announce its launch in the high-growth Indonesian market with one of its most prominent telcos, Indosat. While Indosat brings on board its strong customer base, brand recognition and credibility, Horizon will enable the partner on-boarding process, offering app and content management services to them, besides providing access to much-needed business intelligence and analytics tools,” he added.    

The Value-Added Services (VAS) space is currently riddled with its fair share of challenges. These include fraudulent and unscrupulous charging, huge OPEX and CAPEX costs, insufficient service innovations, multiple access codes leading to subscriber confusion and old technology, amongst others. Horizon addresses these in multiple ways. From the service delivery perspective, it ensures seamless content management, service flow and increased subscriptions. The Compliance Centre offers enhanced customer satisfaction, faster reconciliation for incorrect charging and ensures service credibility. Our adoption of Blockchain Technology further strengthens our relationship with partners by creating trust, transparency & accountability.  

Its smart campaign manager also allows for easy management and scheduling of multiple campaigns through an innovative multi-channel support. Service providers can employ a targetted approach to customer outreach by offering users convenient access to their favourite services. VAS Analytics further offers product recommendations and service credibility insights, in addition to helping the service provider with insightful Data Analytics via machine learning & AI. After the launch in Indonesia’s fast-growing telecom market, DiGiSPICE will look at rolling out the platform in other emerging global economies in the near future.

Comments

Popular posts from this blog

Snap Tube can download any video in your regional language

Snap Tube is an Internet Company founded in 2016 with the objective in providing services in the mobile related products and services. Within a span of 18 months, Snap Tube gained lead place in the global market by its satisfactory service to its esteemed consumers. Snap Tube started new feature in India where the user can use the app in his mother tongue, where Snap tube is coming up with the introduction of Indian Regional languages. Namely Hindi, Tamil, Telugu, Bengali, Gujarati, Malayalam, Marathi, Urdu and Kannada.
Snap Tube is now operated and available in more than 100 countries and recognized as trust worthy around the globe. Now there are more than 40 million downloads across the world and everyday more than 10 million users are getting the benefits of the application.
Snap Tube is a tool designed to download videos in a simple, fast, and convenient way from YouTube, Facebook, Twitter, and Instagram. It is a user friendly and with this application user can download the video…

Insurtech startup Kruzr raises $1.3 Million from Saama Capital and Better Capital

InsurTech startup Kruzr has raised 1.3 Million USD (Rs. 9.5 Cr) for its seed round led by Saama Capital with participation from Better Capital. Kruzr is a preventive motor insurance technology which helps insurance companies personalize policy premiums & improve their risk model by delivering an engaging preventative driving assistant to their customers. Kruzr is founded by Pallav Singh, Ayan, and Jasmeet Singh Sethi.

Kruzr blends the power of voice technology and artificial intelligence in its personal driving assistant that helps drivers minimize mobile distractions, drowsy driving, speeding and external risks like weather and accident-prone zones. In pilots with insurers, Kruzr managed to cut down distracted driving by 80%. Kruzr is working with motor insurance companies in Europe, UK and India to bring its technology to their customers to prevent accidents & improve claims.

“Road accidents cause over 1.3 million deaths globally every year, and motor insurance companies los…

Going Beyond the Buzz in 2019-Understanding 'Digital'

By: Chris Pope, Global VP of Innovation, ServiceNow

There are college degrees in computer science and software engineering that feature various different programming languages and methodologies. Looking further, there are technical architecture courses and many extended forms of tuition designed to school us in every aspect of technology you can think of. Yet, despite all these channels of teaching and the many books that have been written to explore our world of technology, we appear to largely fail when it comes to formalising a wider approach to simply ‘teaching digital’.

Understanding digital, the subject, the discipline itself, is a prerequisite if firms are going to actually appreciate where new and emerging technology will have an impact on an organisation.

A responsibility to embrace digital
The consequences of not embracing digital and the process of moving fundamental work operations to new cloud-based, services-driven platforms leads to something of a vicious circle. Firms st…

Best Five Apps to Help You to Keep Your New Year’s Resolutions

Millions of people will declare their resolutions for 2017. Whether you're resolving to lose weight, get fit, pay off your debt, or just be more grateful for the life you've got, it can be notoriously difficult to follow through in the long run. But put technology on your side and give it your best shot. Here are best five apps designed to help you stick with your New Year's resolutions and achieve your goals.