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Mobile users will surpass 5.5B by 2022

Mobile users are fast increasing globally. It is believed that mobile users will surpass 5.5 bn by 2022. This estimate has been done by Forrester in a report which it recent launched. It is a clear indication that the world is quickly becoming a connected society. 

Forrester estimates that global mobile penetration is expected to reach 70%, with more than 5.5 billion users in 2022, almost double the number of 2.8 billion in 2008. With the emergence of low-cost smartphones, the majority will be smartphones users, which will reach 3.8 billion by 2022. 

Here is the Forrester roundup that will give you more information about the changing landscape of the tech market globally.

How the tech and CX teams can collaborate to improve CX. CIOs and their tech teams develop and manage the systems that support nearly every customer experience, but few work closely with their CX peers. Contact us for a copy of this report on how tech organizations can embrace an outside-in perspective and better understand customer language and experiences to work better with CX teams.   

What's next for the Indian IT industry? Many sources have reported on the impending decline of the US$150 billion Indian IT and BPO services industry. But is it really all doom and gloomy? Not quite, we believe, according to a new blog post by Forrester Senior Analyst, Somak Roy. The retrenchments and the modest guidance are real, but they are neither indicative of a civilization-ending AI, nor a whole-scale repudiation of the founding pillars of the offshore services industry.  

Huawei as a major global network solutions provider. CIOs can no longer see Huawei as just a telco equipment provider. In 2016, its annual revenue grew by 32% to US$75 billion, 59% of which came from outside of China. Huawei is transforming into a more comprehensive tech company and competing with global cloud players.   

Application security TechRadar. Applications are increasingly the face of interaction between companies and their customers. To help security pros keep pace with these emerging and rapidly evolving technologies to help their companies deploy apps, Forrester reviews the current state of the market's 14 most important technology categories in this new TechRadar report. 


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