The Electronic Sector Skill Council of India (ESSCI) signed a Memorandum of Understanding (MoU) with iQor, a global provider of customer contact solutions and product support services, for electronic sector skill development training of youth in India. The MoU was signed by Mr. N.K Mohapatra, C.E.O, Electronics Sector Skills Council of India and Mr. Sanjay Vidyarthi, Managing Director, IQOR India Private Limited.
iQor announced an investment of $200 million (around ₹1,300 crore) over the next three-five years to expand its market in India, which will help in creating 20,000 new jobs all over India.
Currently the company, the largest aftermarket services provider in the world, operates depot repair/refurbishment services at state-of-the-art facilities in Manesar (Gurgaon), Mumbai, Kolkata and Bangalore, and company owned-company operated premium customer-branded walk-in centers and on-site services in 82 cities and 17 states. iQor also operates a 1,000-seat contact center in the Delhi National Capital Region (NCR). The partnership with the ESSCI will help provide a standardized curriculum and training methods with the help of its strong 79 training partners.
Commenting on this partnership, Mr. NK Mohapatra, CEO, Electronic Sector Skill Council of India said, “India continues to be a hub for business process outsourcing for global market requirements. This Memorandum of Understanding (MoU) with iQor reiterates the need for skilled resources in the country and it is a moment of pride for us to partner with them in this endeavour. ESSCI will extend the best of support through its public private ecosystem to enable growth for the company and at the same create opportunities of training and employment, for the youth exploring jobs in this sector.”
“This is a good example of industry coming forward and adding to the success of skill development in India,” he further added.
iQor India Private Limited, Managing Director, Mr. Sanjay Vidyarthi commented, “It is going to be a great partnership which will benefit both the company and the skill ecosystem here. Access to a certified skilled workforce will certainly act as a major driver for the growth for us in India and enhance our productivity. We hope our partnership will offer new and innovative opportunities for youth of India and scale up the efforts for skill development in the country.”